Fireplace Mantels, Custom Fire Place Designs, Stone Mantles & Hearth Surrounds
Mission Stone Legal Policy

MANUFACTURER’S LIMITED WARRANTY

MISSION STONE, L.P., WARRANTS THAT THIS PRODUCT IS FREE OF ANY DEFECTS WHICH MAY HAVE OCCURRED IN THE MANUFACTURING PROCESS FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF PURCHASE OF THE PRODUCT PROVIDED THAT THE CUSTOMER COMPLIES WITH THE FOLLOWING CONDITIONS SUBJECT TO THE FOLLOWING CONDITIONS AND LIMITATIONS. TO MAKE A CLAIM UNDER THIS WARRANTY, THE CUSTOMER SHALL, WITHIN ONE (1) YEAR FROM THE DATE OF PURCHASE, RETURN THE PRODUCT TO THE MANUFACTURER WITH ALL SHIPPING, HANDLING AND POSTAGE PRE-PAID BY THE CUSTOMER WITH A WRITTEN STATEMENT OF THE PARTICULAR MANUFACTURING DEFECT AND PROOF OF ITS PURCHASE. IF THE PRODUCT DOES IN FACT HAVE A MANUFACTURING DEFECT AND IS TIMELY RETURNED, MISSION STONE, L.P. WILL REPLACE IT WITH A COMPARABLE PRODUCT OR REPAIR THE MANUFACTURING DEFECT. EXCEPT AS EXPRESSLY SET FORTH AND LIMITED HEREIN, MISSION STONE, L.P. EXCLUDES AND NEGATES ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MISSION STONE, L.P.’S LIABILITY RESPONSIBILITY PURSUANT TO THIS MANUFACTURER’S LIMITED WARRANTY SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT TOGETHER WITH ANY SHIPPING FEE, HANDLING AND POSTAGE CHARGES INCURRED IN RESHIPPING THE REPAIRED OR REPLACED PRODUCT TO CUSTOMER. THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT SHALL BE THE SOLE AND EXCLUSIVE REMEDY AND RECOURSE OF CUSTOMER. CUSTOMER HEREBY RELEASES MISSION STONE, L.P. AND ITS AGENTS, PARTNERS, EMPLOYEES AND REPRESENTATIVES FROM ANY LIABILITY RELATING TO OR ARISING FROM THE PRODUCT AND ITS INSTALLATION, USE AND MAINTENANCE, INCLUDING BUT NOT LIMITED TO, ANY LIABILITY FOR CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES. THE CUSTOMER AGREES AND UNDERSTANDS THAT ANY FAILURE TO STRICTLY COMPLY WITH THE WARRANTY PROCEDURES SET FORTH HEREIN SHALL VOID THE MANUFACTURER’S LIMITED WARRANTY. CUSTOMER MAY HAVE OTHER RIGHTS AND REMEDIES AVAILABLE PURSUANT TO THE LAWS OF CUSTOMER’S JURISDICTION. THE LIMITATIONS AND EXCLUSIONS OF THE MANUFACTURER’S WARRANTY SET FORTH HEREIN ARE MADE AND GIVEN TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW AND, IF APPLICABLE LAW PROHIBITS LIMITATIONS OR EXCLUSIONS OF RIGHTS OR REMEDIES, THE REMAINDER OF SUCH EXCLUSIONS AND LIMITATIONS SHALL BE ENFORCED TO THE FULLEST EXTENT ALLOWED BY SUCH APPLICABLE LAW.

NOTICE AND DISCLOSURES

CUSTOMER ACKNOWLEDGES RECEIPT OF THE FOLLOWING DISCLOSURES AND AGREES TO ACCEPT THE PRODUCT SUBJECT THERETO:

1. IT IS IMPOSSIBLE TO DUPLICATE THE EXACT CHARACTERISTICS OF THE PRODUCT BY PICTURES, BROCHURES, PRINT OR ELECTRONIC MEDIA. COLORS, TEXTURES AND OTHER CHARACTERISTICS OF THE PRODUCT MAY VARY FROM WHAT IS SHOWN IN ANY PRINT OR ELECTRONIC MEDIA. SUCH SLIGHT VARIATION DOES NOT CONSTITUTE A MANUFACTURER’S DEFECT AND CUSTOMER AGREES TO ACCEPT THE PRODUCT WITH SUCH SLIGHT VARIATIONS.

2. MISSION STONE, L.P. SHALL NOT BE RESPONSIBLE OR LIABLE TO ANY PARTY FOR THE FAILURE OF THE PRODUCT TO COMPLY WITH LOCAL, STATE OR NATIONAL CODES, REGULATIONS, LAWS, STATUTES AND ORDINANCES, INCLUDING, BUT NOT LIMITED TO, APPLICABLE BUILDING AND FIRE CODES. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO PURCHASE THE CORRECT SIZE AND DIMENSIONS OF THE PRODUCT AND TO COMPLY WITH SUCH BUILDING AND FIRE CODES AND OTHER APPLICABLE LAWS, REGULATIONS, ORDINANCES. CUSTOMER IS ADVISED TO REVIEW APPLICABLE BUILDING AND FIRE CODES AND OTHER APPLICABLE LAWS REGARDING THE SIZE, DIMENSIONS, COMPOSITION AND OTHER CHARACTERISTICS OF THE PRODUCT PRIOR TO PURCHASING THE PRODUCT. CUSTOMER HEREBY RELEASES AND DISCHARGES MISSION STONE, L.P. AND ITS PARTNERS, AGENTS, EMPLOYEES AND REPRESENTATIVES FROM ANY LIABILITY ASSOCIATED WITH THE FAILURE OF THE PRODUCT TO COMPLY WITH SUCH BUILDING AND FIRE CODES AND APPLICABLE LAW.

SATISFACTION GUARANTEE

MISSION STONE, L.P. GUARANTEES THE CUSTOMER’S SATISFACTION WITH THE PRODUCT FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF PURCHASE PROVIDED THAT CUSTOMER RETURNS THE PRODUCT TO MISSION STONE, L.P. WITHIN SAID NINETY (90) DAY PERIOD WITH PROOF OF PURCHASE AND ALL POSTAGE, SHIPPING AND HANDLING CHARGES PREPAID BY CUSTOMER. THE PRODUCT SHALL BE IN THE SUBSTANTIALLY SAME CONDITION AS THE PRODUCT EXISTED ON THE DATE OF PURCHASE. IF THE FOREGOING CONDITIONS ARE SATISFIED, MISSION STONE, L.P. WILL REFUND THE PURCHASE PRICE OF THE PRODUCT PROVIDED, HOWEVER, THAT THE CUSTOMER SHALL BE RESPONSIBLE FOR ALL SHIPPING, HANDLING AND POSTAGE CHARGES AND ANY DAMAGES TO THE PRODUCT.

 




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